FAQs

When will my order ship?

We aim to have all orders shipped within the next business day after the order has been placed.

How do I track my order?

Once your order has been shipped, we will send you a tracking number which you can enter at https://www.nzpost.co.nz/tools/tracking to track your order.

What payment methods do you accept?

We accept: American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, and Visa.

Who should I contact with questions about my order?

Head over to our Contact Us page with any further questions about your order.

How much does shipping cost?

Shipping costs are $5.

How long will it take to get my order?

Orders have a delivery target of three days, however allow up to a week to receive your order.

Do you ship internationally?

Currently we only ship our products around New Zealand.

What is your return policy?

Check out our Refund page for information about this.

What if I have a problem with my product?

Check out our Refund page for more information about this.